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If you do not hear music playing, it is due to the new version of FlashPlayer. Here is what the Customer Support site at Smilebox had to say: “Customers that have installed Flash Player 11.7 are currently having music issues during preview and playback. This is not a problem with Smilebox, it is a bug in Flash Player 11.7. We would suggest that you uninstall Flash Player 11.7 and downgrade to version 11.6 of Flash Player. If you don’t want to do that, you can wait until Adobe releases a new version of Flash Player that will fix the bug. We apologize for the inconvenience.”